Payment Policy

At Dustylewis, we strive to make your shopping experience smooth and secure. Here’s what you need to know about our payment options and policies:

Accepted Payment Methods

We accept a variety of payment options to accommodate your needs:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Google Pay
  • Shop Pay
  • Union Pay
  • Apple Pay

All payments are processed securely to ensure your information is protected.

Payment Security

Your privacy and security are of utmost importance to us. Our website uses the latest encryption technology to protect your payment and personal details. Rest assured, your data is safe when shopping with us.

  • SSL Encryption: We use Secure Socket Layer (SSL) technology to ensure all transactions are secure.
  • Payment Gateway: Our payment processing is handled by trusted providers to ensure reliability and protection.

Currency

All transactions on Dustylewis are processed in US Dollar (USD $).

Taxes Calculation

All taxes are included in the product price.

Billing Information

In order for your order to be processed promptly, you must provide accurate and complete billing information. Incorrect information may result in your order being delayed or canceled.

Order Verification

To prevent fraud and unauthorized transactions, we may require additional verification for certain orders. If necessary, we will contact you via the email or phone number you provided during checkout.

Payment Authorization

When you place an order, the payment will be authorized at the time of purchase. Funds may be held temporarily by your bank or card issuer until your order is processed and shipped. You will only be charged once your order is confirmed and ready for shipment.

Payment Processing Time

Payments are typically processed immediately upon placing an order. However, please allow up to 1-2 business days for payment processing in some cases.

Failed or Declined Payments

If your payment is declined, please double-check your billing details, card expiration date, and available funds. If the issue persists, contact your bank or payment provider to solve. For assistance, if the problem continues, please get in touch with your financial institution or our customer support team.

Refunds

Refunds will be issued to the original payment method used during purchase. Please note that it may take a few business days for the refunded amount to reflect in your account, depending on your bank or card issuer. For more details, visit our Returns & Refund policy page.

Payment Policy Updates

We reserve the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.

Contact

Store Name: Dustylewis
Company Number: 91439256
VAT Number: NL004895949B43
Email: support@dustylewis.com
Phone: +31 6 19213466
Address: Paxtonstraat 3N, 8013 RP Zwolle, Netherlands
Support Time: 09:00 AM - 05:00 PM (Mon - Fri) (GMT+01:00) CET
Order Cut-off Time: 4:00 PM (GMT+01:00) CET